Who we are
Our website address is: https://www.lomaenmedical.co.za
LOMAEN MEDICAL (PTY) LTD DATA PRIVACY POLICY
- Who we are
We, LOMAEN MEDICAL (PTY) LTD (“us”, “we” or “our”) and also operating via our website at www.lomaenmedical.co.za (“website”), inform you of our data privacy policies regarding the collection, use, disclosure and deletion of personal information (“Personal Information”) relating to individuals and juristic entities (“you” or “your”) we utilize as part of our business operations. - Revisions
This privacy policy (“Policy”) may be supplemented or amended from time to time as we deem fit without prior notice. We will amend the revision date at the top of each page from the second page onwards, and such modified or amended Policy shall be effective as of that date. - Why we collect personal information
Processing of Personal Information is a normal part of our operations conducted in the ordinary course of business. It is utilized in our business operations when we source, buy, market, demonstrate, sell, exchange or dispose of goods and services. It helps us to develop new services or improve our existing services to you, to send you emails about special offers, new services or other information that you may be interested in. We also personalize your session on our website to better fit your interests, such as offering you relevant, individually tailored content.We also collect, process and use certain Personal Information for our direct marketing purposes. - Sources of Personal Information
We may request you to provide us with certain personally identifiable information that can be used to contact or identify you. - Website
By using the website, you agree to the collection and use of your Personal Information per this Policy. - Log Data
Like many website operators, we collect information that your browser sends whenever you visit our website (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our website that you visit, the time and date of your visit and the time spent on those pages and other statistics. - Cookies
– We may process your Personal Information through the use of Cookies.
– Cookies are files with a few lines of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive.
– Like many websites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
– However, if you do not accept cookies, you may not be able to use some portions of our website. - Communications and marketing material
– We may use your Personal Information to forward to you printed newsletters, marketing or promotional materials that we prepare, and other information. These may also be sent to you via email and/or via electronic means.
– You may unsubscribe at any time. - Geolocation
-We may use precise geolocation data and identification through device scanning that we may consider relevant to our marketing initiatives. - Business operations
– Our business operations, administration, marketing and sales activities, as well as the procurement of goods and services, necessitate that Personal Information is made available by you
– By providing such Personal Information you agree to this Policy and authorize us and our contracted or associated third parties to process such information for the purpose stated in this Policy
– Some data processing of your Personal Information may not require your consent, but you have a right to enquire and/or to object to such processing.
– By interacting with us on the basis of this Policy you agree to the collection and use of your Personal Information. - Visitors
Visitors to our offices have to agree to provide us with a record of their Personal Information at the time of sign-in. - Employees
Every employee and every prospective employee must agree to provide us with a record of their Personal Information. - Other
If not specifically covered by the above sources and should you require to interact with us, you have to agree to provide us with a record of your Personal Information. - Personal Information record details
– We may utilize the platforms offered by third parties who are based in foreign countries, and may transfer your Personal Information to such platforms for data processing.
– Personal Information record details collected from you and/or utilized as set out herein will at all times be done in compliance with the provisions of the Processing of Personal Information Act, Act 4 of 2013 (“POPIA”) and be limited to the minimum information we reasonable require for our business and other operations, as set out per this Policy. - Who we share your data with
The Personal Information we utilize for our direct marketing purposes may also be made available to some of our clients for their sales, marketing, or recruiting purposes. - How long we retain your data
Personal Information will not be retained any longer than is necessary for achieving the purpose for which it was collected. - What rights you have over your data
You have the right to:
8.1 Be notified
To be notified if your Personal Information is being collected, or accessed by a third party;
8.2 Enquire
To enquire from us if we hold your Personal Information;
8.3 Request access
To request access to your Personal Information that we hold, and/or to request that it be corrected, deleted or destroyed;
8.4 Object
To object to your Personal Information being used for automated profiling purposes, or to be used for direct marketing purposes;
8.5 Withdraw your consent
To at any time withdraw your consent for us to use your Personal Information.
8.6 Complain to the Information Regulator
To complain in writing to the IR should you believe that we are not adhering to the provisions of POPIA. - What we require from you
– Prior to, and in order to do business with us, as set out herein, we require that you consent to us collecting and utilizing your Personal Information – the “opt-in” consent.
– This will occur at different times and be in different formats such as: - Website login
– By using our website, you agree to the collection and use of some details of your Personal Information per this Policy.
– Access to this Policy will be available on our website. - Document downloading from our website
– To access a document available for downloading from our website you are required to provide some details of your Personal Information and to positively confirm that you agree to the collection and use thereof per this Policy. - Doing business with us
Should you require to do business with us – whether as a client, supplier or service provider – you are required to provide some details of your Personal Information and to positively confirm that you agree to the collection and use thereof per this Policy. - Being employed by us
Being an employee or prospective employee of ours, you are required to provide some details of your Personal Information and to positively confirm you agree to the collection and use thereof per this Policy. - Receiving communications and marketing material
– If we forward to you, or email you with printed newsletters, marketing or promotional materials, you have the right to request that we refrain from doing so. - Unsubscribing from communications and marketing material
– You have the right to unsubscribe at any time from receiving communications and marketing material from us. We require that you do so either on the particular communications or material you no longer require to receive or to do so via our website. - Additional information
11.1 Protecting your Personal Information
We are committed to exercising all reasonable controls and measures to protect your Personal Information, per the provisions of POPIA.
11.2 What data breach procedures we have in place
In the unlikely event that we suffer from a data breach or alleged data breach relating to your Personal Information, the relevant provisions of POPIA regarding such an event will be followed.
11.3 Privacy data received from third parties
We may from time to time obtain access to or acquire your Personal Information from a third party for direct marketing purposes. Per the relevant provisions of POPIA, we will take reasonably practical steps to ensure that you are aware of that fact and the source from which it is obtained.
11.4 What automated decision making and/or profiling we do with user data
We do not utilize any automated decision-making processes or profiling based upon your Personal Information.
11.5 Industry regulatory disclosure requirements
All Personal Information provided must be accurate and up to date. The onus is on the data provider to notify us of any changes to Personal Information. - We may from time to time be subject to the regulatory retention or disclosure requirements of your Personal Information as provided for in other legislation. In such cases, the relevant provisions of such Acts will be followed.
LOMAEN MEDICAL (PTY) LTD will in addition to its POPI compliance store my details, as provided for and specified by POPIA from time to time and in terms of LOMAEN MEDICAL (PTY) LTD Privacy Policy.
This constitutes our consent, as required under the Protection of Personal Information Act 4 of 2013 (“POPI”).
The staff and the finance department of LOMAEN MEDICAL (PTY) LTD will have access to your company details as described in POPI as personal information being that of a juristic person and natural person in the case of suretyship, which have been furnished to them for the purposes of credit application and/or COD Accounts and/or cash customers and matters ancillary thereto.
The personal data will be used only for the purposes in 2 and 4 of this consent.
LOMAEN MEDICAL (PTY) LTD is authorized to release my personal information to LOMAEN MEDICAL (PTY) LTD personal to conduct the daily management of the business and third parties such as Field Service Provider, Credit Bureau, Attorneys for collections, Bank Institutions, Insurance Companies, courier companies, tracing agents and collection agencies solely for the purposes of all transaction between LOMAEN MEDICAL (PTY) LTD and customers.